Grace Period and Refund Policy
Participants may cancel their enrollment in the GSP™ course and request a refund within five (5) calendar days of the payment date, subject to the following conditions:
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A non-refundable registration fee of $250 and any credit card processing fees will be deducted from the refund.
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The grace period is valid only if the participant has not logged into the Study Hub or accessed their SoundbathPlayer™ Account Dashboard. Accessing either platform immediately terminates the grace period, and the enrollment becomes strictly non-refundable.
To request a refund, participants must submit a written request via email to questions@soundbathplayer.com within the five (5) calendar day grace period. Upon confirmation of eligibility, Beyond Percussion will process approved refunds within ten (10) business days. Refunds will be issued to the original payment method. The refunded amount will equal the enrollment payment, less the $250 non-refundable registration fee and applicable credit card processing fees.